Journeay Insurance Agency, Inc.
8 West Main Street
Merrimac, MA 01860
Fax 978-346-9620
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Claim Management Center

With all that goes on in life, it's easy to forget what the next step is when a loss occurs. Below is a helpful checklist for those times.

When you contact our office to report a loss, your friendly and helpful customer service associate will complete the necessary forms and send them to your insurance company for processing.

The insurance company will assign a claims adjuster to your account.

The claims adjuster will contact you to set up an appointment to view the damaged property and process the loss.

Our agency will work consistently with the insurance company and adjuster to resolve any questions and ensure that your claim is processed promptly and efficiently.

If you encounter any problems, be sure to call 978-346-8761 immediately for assistance.